In the fast-paced world of online shopping, chargebacks can be a significant headache for both buyers and sellers. Intelligent Customer Support (ICS) is here to alleviate these issues by providing comprehensive solutions that enhance the shopping experience, resolve...
As the landscape of digital commerce evolves, card-not-present (CNP) transactions have become increasingly common. However, these transactions come with heightened risks, making the implementation of robust KYC (Know Your Customer) processes more crucial than ever....
A Latest Survey Reveals: 40% of Everyday Shoppers Admit to First-Party Fraud A recent survey has uncovered that a whopping 40% of everyday shoppers in Europe confessed to committing first-party fraud in the past year. But don’t mistake them for professional...
Account takeover occurs when fraudsters gain unauthorized access to customer accounts, often through phishing or data breaches. They can exploit stolen login credentials to perform fraudulent activities, such as unauthorized transactions and account manipulation....
Merchant Disputes – Cases of friendly fraud arising after the holiday seasons A concerning trend in friendly fraud is emerging! A staggering 62% of merchants have reported a notable increase in occurrences between 2021 and 2022. Additionally, disputes...
Visa is introducing new pricing for the Visa Integrity Risk Program in AP, CEMEA, and LAC (excluding Chile) from April 1, 2024. The program is designed to protect the integrity and security of the Visa payment system by ensuring that acquirers are engaging...
Legal and Regulatory Update Trends – Latest AN 8201 Updates for the Business Risk Assessment and Mitigation Program (BRAM) Mastercard has updated information on Internet gambling and sports betting in Hungary and Moldova. From 1 January 2023, companies in...
Adult Content and Deep Fake Content – Latest AN 8201 Updates for the Business Risk Assessment and Mitigation Program (BRAM) Mastercard has updated its Adult Standards FAQs to further clarify consent and adult content requirements. In summary, if consent cannot...
Cannabis-related merchants – Latest AN 8201 Updates for the Business Risk Assessment and Mitigation Program (BRAM) Mastercard Standards prohibit the processing of any transactions related to illegal activity or products under its card brand. Cannabis remains a...
The Sale of Opioid-related Substances – Latest AN 8201 Updates for the Business Risk Assessment and Mitigation Program (BRAM) The International Narcotics Control Board (INCB) has published a list of fentanyl-related substances and synthetic non-fentanyl opioids...